SCAM GUIDE
Is this unpaid toll text a scam?
Texts warning of an unpaid toll with a link to pay a penalty are a common scam. Check your account through your toll provider’s official app or website, typed in yourself, rather than the link in the message.
Already paid or shared card details? Go to the response steps →Last reviewed · General information, not legal or financial advice. How we write these guides
What it looks like
“Unpaid toll: settle your balance today to avoid a penalty fee.”Example wording
Warning signs
- A link to pay a small toll or late fee
- A threat of a fine or penalty today
- An unfamiliar web address
- No account details you recognise
Immediate steps and recovery
- Don’t tap the link.
- Check your toll account through the official app or website.
Already paid or shared card details?
If you paid by card, call your bank.- Report it to Scamwatch.
Where to report it
Use the independent contacts and official reporting routes in the help panel.
Already lost money or details? Read what to do if you’ve been scammed.
Unpaid toll scams: common questions
How do I check if I really owe a toll?
Sign in to your toll account through the provider’s official app or website, typed in yourself, or call them on a number from their official site.
I paid through the link. What now?
Call your bank on the number on your card to report the payment and ask about stopping it.
