SCAM GUIDE
Is this myGov message genuine?
Be cautious of any message saying your myGov account is suspended or needs updating, with a link to sign in. Fake sign-in pages collect your login details. Go to my.gov.au yourself or open the myGov app instead of following the link.
Already entered your password? Go to the response steps →Last reviewed · General information, not legal or financial advice. How we write these guides
What it looks like
“Your myGov account has been suspended. Sign in here to restore access.”Example wording
Warning signs
- A link to sign in or “restore access”
- A web address that isn’t my.gov.au
- A request for your password or a code
- An urgent deadline
Immediate steps and recovery
- Don’t use the link.
- Sign in through my.gov.au or the myGov app.
Already entered your password?
If you entered your password, change it and check your linked services. Official myGov account-access help.- Report it to Scamwatch.
Where to report it
Use the independent contacts and official reporting routes in the help panel.
Already lost money or details? Read what to do if you’ve been scammed.
myGov phishing: common questions
How can I check if a myGov message is real?
Don’t rely on the link. Type my.gov.au yourself or open the official myGov app, then check your account inbox.
I entered my myGov password on a fake page. What should I do?
Change your myGov password straight away, check your linked services for changes, and contact IDCARE if your identity details were exposed.
